Knowledgebase
I got a Reference ID but I can't find the event in dD log viewer
Posted by Alice Lankri on 19 August 2011 01:05 PM
When searching by Reference ID make sure NOT to have spaces/blanks at the beginning/end of the Reference ID string.

In addition, you can always use "SQLite" to review events.
Simply open the .ddb file under Applicure's root directory (under "etc" in Windows and "log" in Linux).

Thank you,
(28 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako fusion